Q: WHAT ARE THE LOCATION WHERE WE ARE PROVIDINGTHE SERVICES (REACH)?

A: WE ARE SERVING PAN INDIA.

Q: HOW WE CAN AVAIL THE FREE CANCER MEDICINE?

A: USER WILL SEND THE VALID PRESCRIPTION BY THE ONCOLOGIST MENTIONING THAT  HE/SHE CANNOT AFFORD MEDICINE (IN PRESCRIPTION REG. NO. OF DOCTOR SHOULD BE THERE) OUR TEAM WILL VERIFY FROM THE DOCTOR REGARDING THE SAME AS PER T&C, WE WILL PROVIDE THE FREE CANCER MEDICINES

Q: HOW TO GET A DUPLICATE INVOICE?

A: GIVE A CALL ON HELPLINE NUMBER AND TEAM WILL PROVIDE THE DUPLICATE INVOICE ON HIS WHATSAPP OR EMAIL

Q: WHAT IS THE PROCEDURE FOR RETURN & REFUND?

A: USER CAN CALL ON HELPLINE NUMBER AND ASK FOR THE RETURN. RETURN WILL BE ACCEPTED WITHIN 30 DAYS OF THE ORDER. LOSE STRIPS PRODUCT WILL NOT BE ACCEPTED THE MAX. TIME OF REFUND WILL BE 7 WORKING DAYS REFUND WILL BE INITIATED AS PER MODEOF THE PAYMENT

Q: USER CALLED FOR DISCOUNT PROVIDED IS LESSER THAN SHOWN ON APP OR WEBSITE?

A: EXEC. WILL RAISE A COMPLAIN FOR THE SAME BACKEND WILL CHECK THE DISCOUNT POLICY AND WILL CALL THE CUX TAT 24-48HRS REFUND TIME MAX 7 W.D.

Q: HOW CAN A USER PUT ORDER ON WHATSAPP?

A: USER TO SEND THE PIN CODE, MOBILE NO., CITY, STATE ON WHATSAPP IMAGE OF PRESCRIPTION SHOULD BE CLEAR, DOCTOR NAME SHOULD BE CLEAR,  IMAGE SHOULD NOT BE CROPPED, REGISTRATION NO. OF THE DOCTOR SHOULD BE  CLEAR, MEDICINE SHOULD NOT BE WRITTEN ON PLAIN PAPER. ONCE VERIFIED, ORDER WILL BE TAKEN

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